As the starting point of the service, we are committed to accurately capturing customer needs and laying a solid foundation for subsequent services.

A-01 Consultation Service:Our professional consultant team conducts one-on-one communication with customers to gain an in-depth understanding of their residential/usage needs, style preferences, budget range and special requirements. Meanwhile, we provide a detailed introduction to the platform's one-stop service process, service advantages and cooperation models, answer various customer questions, and offer preliminary service planning suggestions based on customer needs to help customers clarify the service direction.

Customer Demand-Oriented, transform ideas into implementable professional solutions through a systematic design process.

B-01 Initial Plan:Formulate plans based on requirements, create sketches for communication and finalize the design framework.

B-02 Detailed Plan:Refine design details and visually present the effect through 3D renderings.

B-03 Drawing Phase:Provide a complete set of construction drawings with detailed annotations for construction guidance.

B-04 Material Phase:Select suitable materials, compile a bill of materials (BOM), assist in material selection and control costs.

Relying on a professional construction team and a strict supervision system, we ensure the high-quality implementation of the design plan.

C-01 Pre-Construction Phase:Conduct on-site survey to formulate plans and make preparations for construction commencement.

C-02 Initial Construction Phase:Carry out basic engineering works, including construction protection, demolition works, plumbing and electrical engineering, etc.

C-03 Mid-Construction Phase:Conduct main renovation works, including masonry works, carpentry works, painting works, etc.

C-04 Final Construction Phase:Complete hard decoration finishing works to ensure the space's aesthetics and functionality.

C-05 Final Acceptance:Conduct joint acceptance with the owner to ensure quality meets standards and customer satisfaction.

For customized products, we strictly control the production process to ensure that product quality is consistent with design requirements.

D-01 Production Stage:Follow up on the production progress of products to ensure timely completion of production;

D-02 Trial Installation Stage:Conduct simulated trial installation to identify issues and avoid potential on-site installation hazards;

D-03 Final Acceptance:Inspect product quality, and only qualified products are allowed to leave the factory.

With professional logistics support, we ensure that customized products and materials are delivered to the site safely and on time.

E-01 Logistics Follow-Up:Select logistics services, formulate plans, track shipping information and provide real-time updates.

E-02 Goods Receipt and Inspection:Verify the goods, and promptly handle any issues to protect customer rights and interests.

A professional installation team provides on-site services to ensure the accurate installation of customized products and deliver the optimal usage effect.

F-01 Installation Stage:Arrive at the scheduled time to provide precise and professional home installation services.

F-02 Installation Acceptance:Conduct joint acceptance to ensure the installation effect meets expectations.

We have established a comprehensive after-sales system to respond to customer needs in a timely manner and safeguard customers' long-term usage rights and interests.

G-01 Issue Registration:Collect customer feedback, generate work orders, and assign them to the corresponding departments.

G-02 Issue Handling:Conduct on-site inspections to formulate solutions, resolve issues efficiently, and provide progress updates.

G-03 After-Sales Acceptance:Verify the handling results, provide maintenance guidance, and conduct regular follow-up visits.